US Airways / Juniper / Barclays login issues

[ruckh]

I'm trying to add my US Airways Dividend Miles Mastercard to mint.com. However I receive error messages with every attempt to login.

Logins at the following site work:
http://usairwaysmastercard.com
http://juniper.com
http://barclaycardus.com

But I can't set up my account through any of these protocols in mint.com.

Anyone had any luck otherwise?

[Damon]

Reported this issue today. Sorry for the current problems and issues...

[sully]

That's all. Thanks. --KS

[yan]

I wanted to report that the problem remains unresolved. Also, in case it's not clear, the login problems apply not only to addition of new accounts as reported in the first post of the thread, but also to previously working accounts. In my case, it looks that the communication with the credit card website goes past the authentication phase, but the "downloading transactions" phase never completes and the error message is "this seems to be taking too long".

[lcence]

This is getting ridiculous - when are we going to get an answer from Mint on this? It's been two weeks since I've been able to download any transactions from my Juniper credit card.

[mwoolley]

I think the issue is they are using the wrong form - they are using just userid and password, but it needs to include security questions. I just sent in a copy of the security questions signup page per instructions I got from Mint support. Hopefully they will resolve this quickly since this is my main credit card account and Mint is useless if I can't download these transactions.

[reindlg]

I think the issue is they are using the wrong form - they are using just userid and password, but it needs to include security questions. I just sent in a copy of the security questions signup page per instructions I got from Mint support. Hopefully they will resolve this quickly since this is my main credit card account and Mint is useless if I can't download these transactions.

I have similar problems using the barclaycardus.com - I got presented with the wrong template - only username/password, never the security question. I was able to log-in via web to my account through the juniper.com - same provider. So I used the "juniper.com" template for my barclaycard login-in - and it worked. I got presented with additional security question and the login-in succeeded for the first time. Hope this helps somebody - :)

[mwoolley]

The Mint support group fixed it. It now asks me for a security question.