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View Full Version : Cannot Login from Main Page with Long Password


johsca
09-22-2007, 11:06 AM
Hello,

I have a very long (15+ chars) password for my account on mint, for obvious security reasons. However, when logging in from the main site (www.mint.com), I am always sent to the "Email or password was invalid" page. I can then login successfully from this page, but being referred to it again and again gets annoying when logging in.

To ensure that it was not simply my error, I have written the password in a text editor and copy/pasted it to confirm I was not making a consistent typo. No matter what browser I've used (Firefox 2 on XP, Firefox 2 on OS X, Safari 2 on OS X, Safari 3 on OS X), this problem persists.

Step by Step
1. Go to mint.com, type in email address and password (really long). Hit return.
2. Be brought to wrong email/pass page (https://wwws.mint.com/login.event).
3. Enter email and password.
4. Login successfully.

beatbox32
10-08-2007, 09:41 AM
I have this exact same issue. Any luck in getting this resolved?

Thanks,
Phillip

Damon
10-08-2007, 03:18 PM
Sent to product so we can do a bug fix.