Account won't add: AXA Equitable (Advisors)

[kingjohn4]

I am unable to successfully add my AXA Equitable (Advisors) 401k account. I can of course login to it by going to the axaonline.com website, but mint.com does not accept my login credentials. Is it pointing to the wrong login page on axaonline.com?

[thomasdfowler]

I am unable to successfully add my AXA Equitable (Advisors) 401k account. I can of course login to it by going to the axaonline.com website, but mint.com does not accept my login credentials. Is it pointing to the wrong login page on axaonline.com?
I'm having the same problem too and I think your assumption is correct, they are pointing to the wrong URL for authentication. The URL to authenticate with is https://onlineaccess.axa-equitable.com/cps/clientlogin. If they fix this I think it could work.

[JDRunner09]

I am experiencing the same issue. Does anyone have an update as to when this issue will be resolved? Thanks!