Incorrect merchants/descriptions on transactions

[jrsmith]

I just signed up and use Navy Federal Credit Union. The majority of the transactions that were imported from my account have blank merchant names (aside from ATM withdrawals and deposits) and the description is almost always of the format "POS Debit-VISA" followed by the last 4 digits of my check card.

I'm not sure how this site retrieves data from my bank, but when I check my statement online, there are two levels of detail that are available to me. The initial view is kind of an overview, that shows POS-Debit as described above, and the dollar amount. Then those transactions are broken up by type and give the actual merchant name. Perhaps the method for getting transactions for my particular bank needs to be tweaked?

Also, it only retrieved transactions from August 31st through today. I've been using expensr up until now, so I have a much more extensive history of my transactions, but I don't see any way to import or even manually create transactions. Am I missing something?

[skoerner]

This exact same thing is happening to me, and i have to rename everything! Mine all start with Rf

[Damon]

We're going to do some more investigative work to improve the transaction renaming and categorization process. In order to do so, I need help from our community in making this better & invite people to contact us (https://wwws.mint.com/contact.event) with these issues. Please file under: Bug Transactions.

Here's what we need:
1. email address of your account
2. the date of the transaction.
3. the category/name that we assigned to the transaction.
4. what the original name of the transaction was (you can get this by hovering your mouse over the transaction).
5. If categorization, we will also need what the category *should* have been.
6. The name of the bank/url of bank (just for tracking purposes)

We will also be doing the same for no category transactions, such as when the transaction name is simply a series of numbers that came across from your bank.