gbarrios
07-18-2009, 06:58 AM
Citibank recently canceled one of my credit cards because of a vendor security breech. They issued another card with a different number. When I updated Mint, the new card essentially replaced the old card and updated 90 days of transactions. Two problems have occurred:
(1) Any old transactions beyond 90 days were lost (that means I lost 3 months of data since I've had Mint for about 180 days).
(2) Some transactions within the most recent 90 days were not included (I can't figure out why - it was a two week period in June).
Does anyone know how to address this issue?
:mad::mad:If this is the way Mint handles transactions, this seems like a deal killer issue. Every time an account changes, you lose historical data?! I realize Mint doesn't store data but this issue has to be addressed for Mint to be a trusted and reliable tool. Luckily I've continued to use my desktop version of Quicken in parallel.
(1) Any old transactions beyond 90 days were lost (that means I lost 3 months of data since I've had Mint for about 180 days).
(2) Some transactions within the most recent 90 days were not included (I can't figure out why - it was a two week period in June).
Does anyone know how to address this issue?
:mad::mad:If this is the way Mint handles transactions, this seems like a deal killer issue. Every time an account changes, you lose historical data?! I realize Mint doesn't store data but this issue has to be addressed for Mint to be a trusted and reliable tool. Luckily I've continued to use my desktop version of Quicken in parallel.