Double Entries

[ambria]

Suddenly, all my purchases are showing up twice. I tried logging off and back on, no luck. I checked my banks website and their records don't show two transactions. Help?

[Che]

Suddenly, all my purchases are showing up twice. I tried logging off and back on, no luck. I checked my banks website and their records don't show two transactions. Help?

Hi,

Please do the following to edit duplicate transactions:

1. Locate the transaction that is a duplicate on the transactions' tab.
2. Click on the box before the Transaction Date .
3. then Click on Edit Details, drop down box will appear
4. Click on Check box "This is a duplicate"
5. Then "I'm Done" to save the changes.

Important note: To distinguish a duplicate tagged transactions, this will be categorized as "Duplicate". To revert it back just do the same steps but this time Uncheck "This is a duplicate" then "I'm Done" to save the changes.


Note: This feature currently only supports marking duplicates one at a time. In addition, marking a transaction as a duplicate will not change your account balance.

Additional Note: We do a great deal of backend work to minimize duplicates. Issues like how banks record transactions, however, these are beyond our control so duplicates will never be an issue where we catch 100%.

Thanks ;)