Joel
09-18-2007, 04:09 PM
I reported a bug via email on Sept 10 that I was having trouble with the following banks/cards: Countrywide Visa, Sears MasterCard, BECU Visa. The response I received said to try again in a couple of days. I've been checking and I assume things are just taking longer than expected, but I thought I'd chime in in case the issue was dropped. ...Especially since things seem to have gotten worse...
With the Countrywide Visa, the "add account" interface used to have drop boxes with several security questions and text boxes to fill in with the answers. Now, the interface just has the text boxes with "Answer 1," "Answer 2," etc. with no correlation to a question. I don't know which answers to place in which answer box, but no matter what I try it doesn't seem to work.
With the BECU Visa, the "add account" interface displays the text "Answer 4" with no Answer 1, 2, or 3 and no text box to type any answer into.
With the Sears Mastercard, the security questions are gone, and I'm just not having any luck.
And... My BECU bank account, which used to work, now reports a "wrong username or password". The username and password haven't changed and when I re-enter them it's still giving me the same error. I believe that the problem may actually be with the security questions. Again, the interface used to have about five drop boxes for security questions and text boxes for their related answers. Now there's just one "Answer 1" text box. I'm not sure which of the several security answers on file I should use. I got things to connect up and respond correctly once by just using one of the security answers, but after I clicked "Update now" I got the same "wrong username or password" error.
With the Countrywide Visa, the "add account" interface used to have drop boxes with several security questions and text boxes to fill in with the answers. Now, the interface just has the text boxes with "Answer 1," "Answer 2," etc. with no correlation to a question. I don't know which answers to place in which answer box, but no matter what I try it doesn't seem to work.
With the BECU Visa, the "add account" interface displays the text "Answer 4" with no Answer 1, 2, or 3 and no text box to type any answer into.
With the Sears Mastercard, the security questions are gone, and I'm just not having any luck.
And... My BECU bank account, which used to work, now reports a "wrong username or password". The username and password haven't changed and when I re-enter them it's still giving me the same error. I believe that the problem may actually be with the security questions. Again, the interface used to have about five drop boxes for security questions and text boxes for their related answers. Now there's just one "Answer 1" text box. I'm not sure which of the several security answers on file I should use. I got things to connect up and respond correctly once by just using one of the security answers, but after I clicked "Update now" I got the same "wrong username or password" error.