Credit card account not added

[neo]

During the process of adding accounts, Mint does recognize the checking, money market, CD saving accounts but not my credit card account. This is from Citibank Bank.

[Damon]

Can you let me know if it doesn't populate shortly? There could be a slight lag in all account information pulling in. I can then send a FYI to engineering so that they can see what is causing the issue(s).

[neo]

I deleted all my accounts and try to add again. Same thing happened. Only 3 accounts show up for Citibank (checking, money market and CD). The credit card account does not show up. There's no separate id/pw to access this account just in case you're wondering. In the Mint "Accounts" tab, it seem like there is only space for 3 accounts per box. Not sure if that is the limit per bank. I try to add account on the new box but it doesn't allow due to "duplication".

[Damon]

Ok, let me know if it doesn't update in a few days. As you can see right now, there's a lot of issues happening during the beta that we're trying to resolve...sorry about the current inconvenience.

[jpetrovski]

Citibank.com doesn't work for the credit cards. The URL for citibank credit cards should be www.citicards.com