View Full Version : SOCU incorrect Login page
I have tried numerous times to inform Mint of an incorrect login page for SOCU. The current page listed is www.socu.com. That is just the banks home page. They use another company to host their virtual banking. The actual login page for SOCU is https://www.netit.financial-net.com/socu/
Can somebody please help get this changed. I do all my primary banking with SOCU and would really like to utilize mint fully.
Clarissa
03-31-2009, 11:08 PM
Hi,
We have two factors why customers fail to add their accounts. These are:
1. Customer's Bank login URL is not same with Mint supported login URL
2. Customer's Bank Login Form is not same with Mint.
To identify and determine the root cause of the issue. We need details on the factors that we have mentioned.
A. Login URL, please provide your login URL.
B. Bank login form with HTML screenshot.
Provide us the HTML screenshot of security questions for this bank (Click the file menu of your browser then save as html). Please provide us with the complete set of security questions being asked at your bank site in the form of drop downs in page such as "Challenge Security Questions" Page. You can get these Challenge Security questions by logging in at your bank site and navigating further from links such as "User Options" or "Preferences" link. Alternatively, you can also get these security questions by navigating further from "Enroll Now" link.
Once filed, please remain the account attached though with error till we resolve the problem. If you have removed it please re-add and leave the account attached.
We greatly appreciate your assistance.
Note: You may send it through our contact form at feedback@mint.com
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