View Full Version : transactions not appearing??
brian_jameson@comcast.net
03-30-2009, 05:45 PM
Not sure what's going on, but about 2 weeks worth of data just disappeared from my checking accounts??? Any Ideas?
mburdsall
03-30-2009, 05:55 PM
When looking at a single accounts transactions it would be great to see a running total. This would help verify that all transactions are present. Yodlee has this feature and it makes verification easier.
wdhoward
04-07-2009, 07:51 AM
Not sure what's going on, but about 2 weeks worth of data just disappeared from my checking accounts??? Any Ideas?
I have experienced something similar - past credit card transactions have disappeared, but only from 1 of my cards. It seems to have happened about 30 days after the original transaction appeared. Now my spending balances and trends are all skewed, as data is missing. I have tried to refresh the data, but the credit card only shows current transactions. Further, I have deleted the account and recreated it; however, the data is still gone. The credit card website shows the transactions (there are 3) that are missing.
These past records are critical to my ongoing use of Mint, as they real spending. Any idea how to get them back or can I manually create them?
The credit card I use for EVERYTHING is missing a month's worth of transactions. They're in my online banking statement, but not appearing in Mint. The resolution Mint suggested is to go to Accounts and hit 'update' -- no change. They also warned me that only 30 days' worth of past transactions will appear when a new account is added. This isn't a new account, and even if it were, I'm not even getting those 30 days.
A direct request for help with the bug hasn't gotten much attention. If anyone figures this one out, please post here for everyone's benefit!
bananicaberry
11-29-2009, 08:22 PM
Did you ever figure out a solution to this problem??
I think I'm having the same issue. I used to get a listing of every transaction on my credit card so that I could track how much I spent on groceries, home improvement, eating out, etc. but for the last 2 months all of my transactions are lumped into one credit card bill on mint so that I can't see how I spent that money.
...any ideas/solutions, please?!!
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