commonwealth central CU won't authorize

[xarph]

Been trying for a week or so now; I have verified that the exact credentials copied and pasted from the bank site at www.commonwealthcu.org work for the bank. Both security questions come up, I answer them again using known correct answers.

I still get a "wrong username or password?" message when Mint tries to log in.

I have sent an email to support as Case 00123452:(Mint.com) [ ref:00D78SqK.50077WjYS:ref ]. There has been no response since the boilerplate.

Thanks!