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View Full Version : MINT site s-l-o-w and NO accounts updating


danaw18
12-14-2008, 08:56 AM
I'm curious to know if anyone else is having this problem or if it is unique to my account:

For the past 24 hours, when I log in at mint.com, the site hangs for about 2 1/2 minutes (feels like eternity) before showing me my overview page. At that point it says "accounts now updating" at the top of the page. If I click on the Accounts tab, it hangs for another 2 1/2 minutes before showing me my accounts, all of which show at first step "establishing secure connection". Shortly after this, all my accounts switch to "This seems to be taking too long. Trying again should do the trick."

Trying again does *not* do the trick. Same problem - hangs forever at "establishing secure connection" and never gets any further than that.

This is for all my accounts across multiple big-name banks - 3 checking, 6 credit cards, 2 loans, 6 investments.

Help!

bigmountn
12-14-2008, 09:23 AM
Having the exact same issue across all accounts.

cornstalkk
12-14-2008, 09:31 AM
Me as well.

rocketeerbkw
12-14-2008, 10:47 AM
Pages load fine, but I can't update any accounts. they all hang at "establishing secure connection" then timeout

mburdsall
12-14-2008, 11:25 AM
My sign-on and page loading is doing fine. I've also been able to update my accounts, about 11 of them okay also with no problems. i just checked again. Are all of your accounts having problems updating or only certain ones?

bigmountn
12-14-2008, 01:31 PM
I can login, but all my accounts, about 15 of them, hang at 'Establishing Secure Connection'. They never get to authenticate, or downloading transactions.

thanks

danaw18
12-14-2008, 04:31 PM
In response to mburdsall, the problem applies to all of my accounts - 17 in total. Reported bug to Mint this morning and am awaiting reply. It's comforting to know via these forums that I am not the only one having this problem ... and at the same time disturbing that it is happening to some of us and not others...

danaw18
12-14-2008, 04:34 PM
UPDATE: Just tried logging in again and problem is no longer for my account! Hopefully (a) the rest of you can also log in and get account updates again and (b) Mint will still investigate and/or report to us what the problem was.

ewheatley
01-16-2009, 07:11 AM
My situation is that my Bank of America account does not update quickly at all. Every Thursday night at midnight, I have my paycheck direct deposited. Now it is 10 hours later and it still is showing my balance before the paycheck was deposited.

My wife and I have been using the program for about a week, and I love the program, but this aspect does kind of suck.

gozer
07-17-2009, 10:59 AM
I haven't been connected to any of my accounts for a couple of days now. Wondering if I'm the only one. The spinners just keep spinning and eventuall time out. I can log in directly to my bank (bellco CU) with no problem and see all transactions.

All accounts are slow/unable to connect. Mint has not been usable because of this!