dugwhite
09-22-2008, 09:41 AM
Hi, I just wanted to let you guys know that I am new to Mint and recently started adding accounts. I was able to get all of them except for my GuideStone account set up. I noticed that you have GuideStone listed as available, but they recently made some significant changes to their website and I think this is why it isn't working.
1. Account email address: dugwhite@hotmail.com
2. The bank(s) you're having an issue with: Guidestone Financial Resources (www.guidestone.org)
3. The error code(s) you're receiving: when adding the account, it states that it was unable to do so, try later.
4. A brief description of the issue that is concise & explains what is happening. An email like this doesn't help us: "I have a problem with one transaction.": GuideStone recently rolled out the "MyPlans" interface, a completely different web architecture, and I think that the add account sync hasn't been set up yet.
1. Account email address: dugwhite@hotmail.com
2. The bank(s) you're having an issue with: Guidestone Financial Resources (www.guidestone.org)
3. The error code(s) you're receiving: when adding the account, it states that it was unable to do so, try later.
4. A brief description of the issue that is concise & explains what is happening. An email like this doesn't help us: "I have a problem with one transaction.": GuideStone recently rolled out the "MyPlans" interface, a completely different web architecture, and I think that the add account sync hasn't been set up yet.