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View Full Version : First Banker's Trust login does not work

Seinfreak37
08-14-2008, 08:39 AM
Hello,

I've tried for several days to add my First Banker's Trust checking account to Mint to no avail. I 100% know my login information - the problem seems to be that First Banker's Trust's website also asks several security questions that Mint doesn't account for at all.

First Banker's Trust: https://www.firstbankers.com/

(I contacted support about this problem earlier, but received no response other than the automated email)
Seinfreak37
08-19-2008, 12:22 PM
Should I watch for a reply to this issue here in this forum thread, or via email? I've emailed support twice, and never received any response.
Seinfreak37
09-05-2008, 11:21 AM
Can *anyone* from Mint respond? :mad:

A "Jill Bartolome" emailed me August 22 and requested I sent back the information requested. The subject line mentioned "Case 00065793."

Can I assume something is being done? Getting *very* frustrated at the lack of support.
Seinfreak37
09-17-2008, 12:14 PM
The lack of support here sickens me. I will be deleting my mint.com account this week if I hear no official response from mint regarding this problem. This is absolutely ridiculous - no responses in the support forum, no replies to email request for updates, nothing.
Seinfreak37
09-24-2008, 09:40 AM
The lack of support here sickens me. I will be deleting my mint.com account this week if I hear no official response from mint regarding this problem. This is absolutely ridiculous - no responses in the support forum, no replies to email request for updates, nothing.

Later Mint. Deleting my account right now. Good luck running a business with no customer service.
Seinfreak37
01-06-2009, 08:46 AM
Ha. After seeing that Mint left "beta" status and recently released an iPhone app, I thought that perhaps things had improved here. I reopened my account, and immediately tried adding my First Banker's Trust account.

It didn't work. Big surprise.

FIVE MONTHS LATER, I still cannot add this bank. And ZERO replies to this thread. ZERO assistance from customer support.

Bye, again.
scottatdrake
01-21-2010, 01:13 PM
Sorry about the children in this thread throwing temper tantrums about not getting enough hand-holding with their free service.

Anyway.

I'm not able to add Banker's Trust either. I enter my user/pass, wait, then enter the three security questions. After a long wait there is just the message "temporary issue connecting."

I'd love to be able to add Banker's Trust. Any help would be great. Thanks!

UPDATE: Wrong Bank! Sorry, I'm trying to add THIS Banker's Trust https://bankerstrust.com