Hartford Retirement Access

[markavillareal]

Mint.com does not allow me to add this account with any of The Hartford's options. Can you please add the following:

Hartford Retirement Access
https://www3.financialtrans.com/tf/Trac?tx=TracDisclaim&cz=718201311080504

[davidepope]

Similar problem, I am able to successfully login to:

thehartford.com/retirementplans/access

but when I add this account to Mint (after searching for thehartford.com and trying each of the 5 options), the account is not recognized.

Thanks in advance for the assistance,

-- David

[scrotty]

I don't know if it's exactly the same issue, but I am repeatedly getting the "We're having issues right now. Trying again later should do the trick." message when trying to add my Hartford Retirement account.

[bsp]

I have been having trouble logging in as well, but my site address is different. It is http://www.thehartford.com/myretirementsite. Looks like mint only uses hartford.com. Please advise.

[cleghch01]

Did you ever get this fixed? I have the same issue.

Thanks

[humperdinck]

Same issue. My site is http://retire.hartfordlife.com

Won't work with mint.

DISREGARD: I had to make sure to choose "Hartford Retirement Plans" versus "Hartford Retirement Plan Participants."

[arizonaadam]

Hartford was working for me, but now though Mint still finds my accounts, they all show zero balance. What gives?

Thanks,
Adam

[Charmane]

Hi arizonaadam,

Hartford was working for me, but now though Mint still finds my accounts, they all show zero balance. What gives?

Thanks,
Adam

The investigation with your issue is ongoing. I have filed this bug through our provider and we're working to fix it. ;)