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View Full Version : Cannot delete unsupported accounts


jennyfur
05-20-2008, 09:31 PM
I tried to add Hudson Valley Federal Credit Union, which is apparently unsupported. There's no way to delete it now though. On my account page, it states "Mint does not yet support your bank.

Click okay to remove these accounts." but there is no okay button, only cancel. Cancel does nothing. Clicking the "x" button does nothing either. Other users in the thread regarding problems adding this bank have mentioned having this same issue as well, so it can be easily duplicated. Also, the logo that shows up on the account is for US Bank.

I've tried both IE7 and Firefox 2.0 on both XP and Vista, same results.

Damon
05-20-2008, 10:19 PM
There's a funky bug going on right now with unsupported fis & the logo (you're probably seeing US BANK), and we're still trying to resolve the bug.

jennyfur
05-27-2008, 01:08 PM
Seems the problem has been fixed. However, the verbiage still states "click okay" and there's no okay button, just cancel. Clicking the "x" button on the top right to close works though. The account also doesn't show the wrong logo anymore so that's nice. Thanks guys, you're almost there.