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View Full Version : Adding Accounts: Cal State 9 Credit Union (calstate9.org)


Damon
03-19-2008, 02:19 PM
Make sure you are choosing the Cal State 9 Credit Union option on our site if you're having issues adding the bank.

Choices for Cal State 9 Credit Union :
Cal State 9 Credit Union (for checking and savings)

If you are being confronted with a security box asking you for questions and answers when adding a bank or credit card, below are some tips that might help you answer them.

1. Answer as many questions as you put on file when you registered with your bank.

2. The number of questions you need to answer may be less than the number of form fields displayed on the page.

3. If you've forgotten the questions you were asked when you created the account, you can try going to your bank's actual website to retrieve the answers (some banks offer this).

4. If no to #3 above, perhaps you can try calling your institution to get the answers to the questions presented.

Additional Notes:
Security Questions may be case-sensitive.

Entering the security questions in the same order as the drop down box provided may be beneficial.

Please contact us if problems continue at https://wwws.mint.com/contact.event with:

a) email address of the Mint Account
b) the product you're trying to add from above (checking, savings, credit card)
c) the specific error message you're receiving

jbrams
05-20-2008, 03:50 PM
Cal state 9 requires 5 security questions - the form for adding a cal state 9 account on mint.com only allows one question and answer. Further, some of the questions available on cal state 9 are not available on Mint.com.

I cannot add this account - please reply here letting me know how it can be added, if possible.

Your "tips" suggest "Answer as many questions as you put on file when you registered with your bank" BUT there is no way to answer more than one question on the form (unless I'm missing some kind of "add question" button).

Damon
05-20-2008, 11:14 PM
I am going to have to file another incorrect form report (note: these can take time to resolve). As I have the information I need, I think, please don't send additional requests.

I will make another post tomorrow about the incorrect form issues I am still waiting on.

jbrams
05-21-2008, 09:57 AM
I am going to have to file another incorrect form report (note: these can take time to resolve). As I have the information I need, I think, please don't send additional requests.

I will make another post tomorrow about the incorrect form issues I am still waiting on.
Thanks Damon! Much appreciated. Really impressed so far (other than this one blip), glad I heard back so quickly and hope it gets resolved quickly too (I'm sure it will).

Thanks again

jbrams
05-24-2008, 08:01 AM
I am going to have to file another incorrect form report (note: these can take time to resolve). As I have the information I need, I think, please don't send additional requests.

I will make another post tomorrow about the incorrect form issues I am still waiting on.
Hi Damon, I was checking in to see if you'd posted about the incorrect form issues yet, but don't see anything.

Is there any more information you need from me? Any idea how long before this may be resolved (a few days, a week, weeks)? I just want to update a post on my blog about the "minor issues" with "some banks" - well, and get my budget figures up to date =)

Thanks

jbrams
06-01-2008, 04:35 PM
Any movement on this issue yet?

jbrams
06-08-2008, 10:56 AM
Hi, it's been another week and I haven't seen any changes in the cal state 9 add account options - sorry to keep hassling you about it but I really like Mint.com and want to be able to use it and right now it's not very useful for us Cal State 9 account holders. Please update the log on process for this bank by adding the additional security questions. Thanks again!

jbrams
06-19-2008, 09:51 AM
Hi Damon,
Sorry to be a nag, but it's been a month and I haven't seen any movement to resolve the issues with adding cal state 9 accounts - could you provide a rough estimate of how much longer the wait may be?

Thanks!

jbrams
07-21-2008, 05:20 PM
Checking in on this account registration problem again Daemon - been a little while now, any estimate when this will be fixed? Another month? Two?

Thanks!

jbrams
11-23-2009, 09:47 AM
Now moot - CalState9 was purchased and is now wholly converted to Patelco Credit Union which functions fine on Mint.com.

This thread should probably be deleted/archived/locked and the help request should be canceled.