Damon
03-16-2008, 12:16 AM
Make sure you are choosing the Astoria Federal Saving option on our site if you're having issues adding the bank.
The options for Astoria Federal Saving are:
Astoria Federal Saving (for checking and savings)
If you are being confronted with a security box asking you for questions and answers when adding a bank or credit card, below are some tips that might help you answer them.
1. Answer as many questions as you put on file when you registered with your bank.
2. The number of questions you need to answer may be less than the number of form fields displayed on the page.
3. If you've forgotten the questions you were asked when you created the account, you can try going to your bank's actual website to retrieve the answers (some banks offer this).
4. If no to #3 above, perhaps you can try calling your institution to get the answers to the questions presented.
Additional Notes:
Security Questions may be case-sensitive.
Entering the security questions in the same order as the drop down box provided may be beneficial.
Please contact us if problems continue at https://wwws.mint.com/contact.event with:
a) email address of the Mint Account
b) the product you're trying to add from above (checking, savings, credit card)
c) the specific error message you're receiving
The options for Astoria Federal Saving are:
Astoria Federal Saving (for checking and savings)
If you are being confronted with a security box asking you for questions and answers when adding a bank or credit card, below are some tips that might help you answer them.
1. Answer as many questions as you put on file when you registered with your bank.
2. The number of questions you need to answer may be less than the number of form fields displayed on the page.
3. If you've forgotten the questions you were asked when you created the account, you can try going to your bank's actual website to retrieve the answers (some banks offer this).
4. If no to #3 above, perhaps you can try calling your institution to get the answers to the questions presented.
Additional Notes:
Security Questions may be case-sensitive.
Entering the security questions in the same order as the drop down box provided may be beneficial.
Please contact us if problems continue at https://wwws.mint.com/contact.event with:
a) email address of the Mint Account
b) the product you're trying to add from above (checking, savings, credit card)
c) the specific error message you're receiving