Adding Accounts: Veridian Credit Union

[PsyberS]

Bank Name: Veridian Credit Union
Login URL: https://www.veridiancu.org/services/hb_login.asp
Information Required: username/pw, and then randomly asks security questions (typically when I log in, it doesnt ask any question)

I added the account in Mint and it gets to the third step, Downloading transactions, (after placing check marks next to 'Establishing secure connection' and 'Authenticating') and then gives the following message after a couple of minutes:

This seems to be taking too long
Trying again should do the trick

I have tried again several times over the course of several days.

I am able to log in directly to my bank.

[Damon]

Are you also answering the security questions? You would want to make you're adding the bank & credit card separately.



Adding Account Tips:

If you are being confronted with a security box asking you for questions and answers when adding a bank or credit card, below are some tips that might help you answer them.

1. Answer as many questions as you put on file when you registered with your bank.

2. The number of questions you need to answer may be less than the number of form fields displayed on the page.

3. If you've forgotten the questions you were asked when you created the account, you can try going to your bank's actual website to retrieve the answers (some banks offer this).

4. If no to #3 above, perhaps you can try calling your institution to get the answers to the questions presented.

Additional Notes:
Security Questions may be case-sensitive.

Entering the security questions in the same order as the drop down box provided may be beneficial.

[PsyberS]

Well as I pointed out above, it appears (by the checkmark and moving on to step #3, which is downloading transactions) that it logs in fine.

I went and reset all of my security questions, so I know that they match identical to what I entered in for Mint.

Also note that this is not a credit card, I am only trying to add the bank accounts (savings/checking).

[erock77]

I cannot add my Veridian-Investments account. Mint won't allow me to enter security questions and answers when adding my accounts. I have asked them numerous times by emailing support. It seems like an easy thing to do since they ask for security questions and answers for all the other Veridian account types.