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Imagist
12-14-2007, 05:40 AM
I am getting this error when I try to load my CapitalOne Credit Card account:

We can't connect right now!

* Capital One may be down for maintenance
* The connection may be too slow

Problems like these are usually resolved in 24 hours.

It has been a few days, and the message says that it should be resolved in 24 hours. Any news?

Capital One isn't down; I visited their website and have been able to sign in a few times already.

wassct
12-15-2007, 10:14 AM
I'm having the same problem with Capital One...............

slshults
12-15-2007, 05:05 PM
Same problem here.

I'm a Mint Newbie as of about an hour ago.

Between my wife and I we have 4 capital one cards. Sure hope this is a temporary issue and not an ongoing or recurring problem.

Since I'd logged into all four of our capital one accounts in the same browser session prior to creating my mint account, i cleared my cookies and cache just in case (Firefox 2.0.0.11) there was an issue there. No change, still get:

We can't connect right now!

* Capital One may be down for maintenance
* The connection may be too slow

Problems like these are usually resolved in 24 hours

Not sure what the routes look like from Mountain View, but here's what the route from seattle looks like at present (pretty clean to the point where they start blocking icmp traffic):

traceroute to www.capitalone.com (199.244.218.42), 30 hops max, 38 byte packets
1 er1.sea1.speakeasy.net (64.81.165.1) 10.036 ms 9.658 ms 10.092 ms
2 220.ge-0-1-0.cr2.sea1.speakeasy.net (69.17.83.233) 8.135 ms 9.230 ms 8.357 ms
3 sea-edge-08.inet.qwest.net (63.237.224.109) 9.324 ms 9.205 ms 9.318 ms
4 sea-core-01.inet.qwest.net (205.171.26.73) 8.804 ms 9.702 ms 8.318 ms
5 sea-brdr-01.inet.qwest.net (205.171.26.54) 8.617 ms 9.214 ms 8.854 ms
6 POS1-1.BR1.SEA1.ALTER.NET (204.255.174.177) 8.586 ms 7.879 ms 9.147 ms
7 0.so-7-3-0.XT2.SEA1.ALTER.NET (152.63.105.22) 8.609 ms 8.814 ms 8.797 ms
8 0.so-6-2-0.CL2.RIC2.ALTER.NET (152.63.33.201) 79.136 ms 80.845 ms 79.259 ms
9 POS7-0.GW2.RIC2.ALTER.NET (152.63.37.229) 79.640 ms 78.665 ms 79.548 ms
10 caponeglenallen-gw.customer.alter.net (63.81.57.66) 83.507 ms 83.122 ms 82.748 ms
(It's all stars after that due to icmp packets being blocked from that point on.)

hth

slshults
12-16-2007, 01:53 PM
Resolved. Accessing and loading now.

Damon
12-18-2007, 07:13 PM
Thanks for letting me know that it is working now.

Imagist
12-19-2007, 09:25 AM
It's still not working for me.