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stephanini
12-05-2007, 06:49 AM
My bank account hasnt updated for a week and my credit card accounts havent updated for 2 days and my budget overview has 0 in all the categories when I have spent in all of them in December. How often do the accounts get updated?

I use Internet explorer.

Saxguy00
12-05-2007, 07:44 AM
I've encountered the same problem. I tried to update my accounts manually using the update buttons but the process never gets past "establishing secure connection" and then reverts to my previous status 2 days ago.

It looks like the accounts page isn't conencting with the financial websites.

Damon
12-07-2007, 02:59 PM
My immediate guess is that it is probably a temporary connection issue between our provider & your particular bank/credit card company (my accounts update fine). There will be times when that connection might go down for a few days (if your bank made site changes recently, for example).

bes24
12-07-2007, 03:03 PM
After 4 months I have finally been able to upload my bank... Thank you very much for your hard work!!!:)

However, now my account does not update. It downloaded all of my transactions two days ago when I first got my bank uploaded on to Mint, but now it will not update my new transactions....

Please help..

Thanks

Damon
12-07-2007, 07:49 PM
We may have had some system issues for some customers between Wednesday and today (not all). Can you try the update option on the accounts' page to see if it works?

bes24
12-08-2007, 09:37 AM
I tried using the update button however my transactions do not update. It gives me all the transactions from the last time I updated, which was 2 days ago.

Damon
12-11-2007, 02:33 PM
If you haven't already, please use the contact form & mention:

a) email address
b) bank name
c) login url for the bank
d) accounts not updating
e) date transactions last downloaded (if known)

abovocom
12-14-2007, 07:58 AM
I am having the same problem. Even when I use the update button, my accounts are not updating. They have not updated since Dec. 4th. Case 00010616.

I tried using the update button however my transactions do not update. It gives me all the transactions from the last time I updated, which was 2 days ago.