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Luchie
11-17-2007, 12:57 PM
Hi all,

My bank account is at First Republic. The data that downloads from my bank account that was paid through my bank card shows up as 'withdrawal check card ..' and then a number. So for example: I pay an iPod iTouch and spend $324 at the Apple Store. It shows as Withdrawal Check card 11/15 and not as Apple. My spending info now becomes useless because most of my purchases are not categorized and put against a budget. Is this a known issue? Thanks for your help. Surely hopes we can solve this. Love your service.

Damon
11-17-2007, 05:48 PM
We're going to do some more investigative work to improve the transaction renaming and categorization process. In order to do so, I need help from our community in making this better & invite people to contact us (https://wwws.mint.com/contact.event) with these issues. Please file under: Bug Transactions.

Here's what we need:
1. email address of your account
2. the date of the transaction.
3. the category/name that we assigned to the transaction.
4. what the original name of the transaction was (you can get this by hovering your mouse over the transaction).
5. If categorization, we will also need what the category *should* have been.
6. The name of the bank/url of bank (just for tracking purposes)

We will also be doing the same for no category transactions, such as when the transaction name is simply a series of numbers that came across from your bank.